Our Complete Care Service Package
Our Promise
Your peace-of-mind is our goal at CastleWorks. We will assess your home’s water heater system to ensure it is in a safe and efficient condition. You will receive a detailed report of our findings and we will explain any concerns. We will alert you to any potential emergencies before they become disruptive problems.
What's Included in our Service Plan?
Discounts on service repairs
Priority service over non-plan customers
Fast/Efficient response & 24/7 emergency service
Extended appointment times to better fit YOUR schedules
Yearly visual inspection of water, plumbing & gas
Member Benefits
Provides service verification for manufacturers’ warranties
Provides access to our quality service technician & customer service faster
Reduce the risk of costly breakdowns
Increase efficiency and reduce energy costs
Maintain safe operation
Improve comfort and reliability
CASTLEWORKS PLANS
Plan A
Free trip fee (worth $199)
15% Discount on all repairs
Free tank evaluation & test
System check (gas & water)
Provide service verification for maintenance verification
Total drain & flush tank
Complete system check & start up
Parts warranty
New tank installation warranty
New temperature relief valve
Plan B
Free trip fee (worth $199)
10% Discount on all repairs (excluding equipment)
Free tank evaluation & test
System check (gas & water)
Provide service verification for maintenance verification
Total drain & flush tank
Complete system check & start up
Extended warranty maintenance verification
Plan C
Free trip fee (worth $199)
Discount on all repairs (excludes equipment)
Free tank evaluation & test
System check (gas & water)
